Cancellation policy | Free of charge up to 48 hours ahead, otherwise you can be charged 50% of the treatment fee for late cancellation or 100% for not showing up.

Please contact Head to Toe Healing at the earliest point if you need to make a late adjustment or cancellation to your booking. Full details can be found on our contact page.

Loyalty card | Collect a stamp for each visit or after a referred friend attends. The 6th stamp is a £10 discount off any treatment. Cards may not be exchanged for cash and are valid for 3 months once full.

COVID -19 | At this time Head to Toe Healing are following extended measures to ensure the health and safety of staff and clients. We are closely monitoring the evolving situation to ensure the most current government guidelines are being observed. If you have personally, or have been in contact with another individual who believes they have symptoms at the time of your appointment you must not attend and instead an alternative appointment will be scheduled at no cost.

Please be aware – From May 2nd 2023
As a result of a change to the Square Refund Policy, transaction processing fees of 1.75% will no longer be refunded when a refund is requested by the client.
Refunds typically take 2 – 7 working days to process and the 1.75%  transaction fee will be deducted from any refund payments. Refund payments are only eligible to be refunded if claimed within 1 year.
Thanks for your understanding.